FM20512: Retail Operations

Welcome, students!
If you need to contact me, please send email to

Please select course-related items below:

• Syllabus
• Project
• Project Template (optional)

To download a set of slides in PowerPoint, click the following icon next to the desired week:  You can download a free PowerPoint viewer here.
To download a set of slides in Adobe Reader format (also called PDF), click the following icon next to the desired week. You can download the free Adobe Reader viewer here.

Week 1	Retailing Formats and Structures
Week 2	Merchandise/Store Positioning Merchandise Planning, Buying, Control, and Profitability
Week 3	Sourcing
Week 4	Retailer/Vendor Relationships
Week 5	Midterm Personal Selling and Customer Relations
Week 6	Management Roles and Responsibilities
Week 7	Technology in Retail
Week 8	Entrepreneurship and Small Business Ownership
Week 9	Ethical & Legal Behavior in Retail Management
Week 10	Project Presentations Review for Final